Creative advertising campaigns by Johnson Advertising showcasing innovative branding solutions for businesses.

Turn Missed Opportunities into Your Next Big Wins

Limited to 12 Dealers

Every dealership has lost customers—and every lost customer has a story. The Lost & Found Program was designed to rewrite those stories, reconnecting buyers and service customers with your store. We don’t guess—we use your own data to bring them back.
Enrollment is limited to just 12 dealerships.

We use your dealer’s own DMS and CRM data to identify equity customers ready to trade up, defected buyers who went elsewhere, and service customers who never returned.

Only 12 dealer spots are open for this exclusive program.

The Data Advantage

Your CRM and DMS are goldmines. We tap directly into the following areas:

Equity position: Identify customers ready to trade up.

Defected buyers: Pinpoint those who purchased elsewhere.

Service abandoners: Win back lapsed service customers.

Transaction history: Understand where and when they dropped off.

Black SUV vehicle with a sales associate talking to a couple inside a car dealership showroom.

Our filters go deeper—targeting by model, service activity, distance radius, and purchase or lease stage to ensure the right message hits the right person.

With advanced targeting—based on equity position, service history, and transaction timelines—we deliver the right message, at the right time.

Creative advertising campaigns by Johnson Advertising showcasing innovative branding solutions for businesses.

Smart Segmentation, Focused Audiences

Only 12 Can Join

Equity Customers: Late-stage financing, ready to upgrade.

Defected Customers: More than 2 years since last purchase.

Service Abandoners: Over 18 months since last visit.

Model-Specific Targets: Align incentives by make and year.

This ensures every contact is relevant—and every outreach feels personal.

The Lost & Found Program doesn’t just reconnect customers—it drives showroom traffic, builds loyalty, and delivers measurable ROI.

Multi-Channel Outreach to Your Customers

  • MMS/Text: Personalized messages mentioning their VIN and model, paired with trade-in or service offers.
  • AI Dialer + U.S.-Based Call Center: AI initiates calls; live agents set appointments and answer questions.
  • Email: Targeted equity alerts, follow-ups, and service offers with clear CTAs.
  • Direct Mail: Automatically triggered for non-responders.
Professional businesswoman smiling at car dealership, holding clipboard in showroom, happy customer service, automotive sales, branded dealership environment.

Agentic AI CRM: The Power Behind It All

  • Combines history, service data, and equity insights in one dashboard.
  • Sends real-time SMS and voice responses via AI, escalating to live agents when needed.
  • Automates follow-ups, confirmations, and reminders.
  • Tracks every engagement, contact, and conversion in a live reporting dashboard.
High-quality automotive sales consultation at car dealership with family buying new vehicle for excellent customer service and expert advice.

From personalized text and MMS offers to AI-powered calls with U.S. -based live agents ready to set appointments, every channel is covered.

Creative advertising campaigns by Johnson Advertising showcasing innovative branding solutions for businesses.

The Smartest Way to Bring Your Customers Back

But Only 12 Can Participate

The Lost & Found Program doesn’t just reconnect you with lost customers—it drives traffic to your showroom, builds long-term loyalty, and delivers measurable ROI. Every campaign is tracked, every appointment logged, every dollar accounted for.

Only 12 spots are open to ensure focus, results, and ROI.

Where missed opportunities become your next big win.

Stop letting old leads and lapsed customers slip away. With Lost & Found, every missed opportunity becomes a chance to sell again.

Elegant billboard advertisement design for Johnson Advertising showcasing innovative marketing solutions for businesses.